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Refund Policy

Refund (if applicable)

  • After we receive and review your return, we will send you an email notifying you that we have received your returned item. We will also notify you to approve or reject your refund.
  • If you are approved, then your refund will be processed and the credit limit automatically applied to your credit card or original payment method within a certain number of days.
  • The goods must include the original package, including all accessories. For non-quality-related warranty claims, shipping costs are borne by the buyer, UULASER refunds the cost of the product itself, and returns may be rejected if the product does not meet the above requirements.

Delayed or Lost refund (if applicable)

If you have not received your refund, please check your bank account again first. Then contact your credit card company and it may take some time for your refund to be officially issued. Next contact your bank. It usually takes some processing time before a refund can be issued. If you have completed all these operations and still have not received your refund, please contact us by the following means

Tel: (+852)561-47818 Email: uulaser@Surebty.com

 

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