Our return or exchange policy is valid for 30 days from the date you receive it. If 30 days have passed since you received the goods, the transaction will be considered closed and we will no longer offer you a refund or exchange. So, please check your package as soon as you receive it.
In the case of return or replacement, the freight incurred will be borne by us.
Returns are not supported:
Before you return the item to us, you need to contact us by email in advance: Uulaser@Surebty.Com. We will arrange for your return.
RM1001A 518054, Maple Leaf Building, 1088 Nanshan Avenue, Nanshan District, Shenzhen city, Guangdong Province
Note: To complete your return, we need a receipt or proof of purchase as well as proof of a problem with the product (picture or video).
Please do not send your purchased goods directly back to the manufacturer. If you do not contact us in advance to return the products, we will not accept refund, all losses have nothing to do with our company. The shipping labels we provide are only valid for shipping within the United States.
For replacement, please contact us by email to uulaser@Surebty.com. Mailing address: RM1001A 518054, Maple Leaf Building, No. 1088 nanshan Avenue, Nanshan District, Shenzhen city, Guangdong Province
Delivery times for replacement products may vary depending on where you live.
Bargain items (if applicable) can only be refunded. We regret that we cannot return the special items.